In our last article, we have explored some of the benefits and reasons for your business to get an 1800 number. In this article, we’re going to look at even more reasons for your business to have an 1800 toll free number.
With an 1800 toll free number, advertising campaigns that your business run will have an added marketing advantage. Your potential customers will regard a business with a toll free number to be stable and reliable. It is also a proven fact that free stuff works in marketing. People will generally be more receptive about calling your business if they know that calling you is free. The same can be said if you’re NOT running an 1800 toll free number and your competitors are. Your potential customers will be more willing to call your competitor now that a call to them is free while a call to you is not. Costs involved in acquiring a new customer is generally very high depending on industry so you should definitely get all the advantage you can and equip your business with an 1800 toll free number.
Another reason for you to get an 1800 toll free number is when you want to encourage response from your potential customers. One example of that is when you are running a telesales campaign, where every incoming enquiry has a chance of potentially turning into a paying loyal customer. Having an 1800 toll free number in this instance is often the best single thing that you can do for the campaign as nothing will increase response rate more than a nothing-to-lose free call from your potential customers’ point of view.
Finally, your customers will feel appreciated when your business provides them with an 1800 toll free number to call in for customer service. It shows that you appreciate their business and is willing to spend money on serving them even after they have made their purchase.
We all know that a satisfied and happy customer will be much more likely to make future purchases from us and even help us in our advertising with the most powerful form of advertising ever; word of mouth advertising. By taking good care of your customers, they will feel good about promoting your business and products to their friends and families so it’s a win-win situation for you as well.
Hopefully by now you would have all the reasons you need to get an 1800 toll free number for your business. If not, why not talk to us and let us answer any other questions that you may have?